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Store Policy and Returns
We want to make sure our are customers completely satisfied with their purchase. If you're not satisfied with your purchase, please return the item(s) for an exchange or refund. Please note that all clearance items are FINAL SALE.
All returns must be in the original condition that you received them in.
Send us an email at email@example.com before shipping the item back, indicating what you are returning and why. Please let us know what you would like in return whether it be an exchange or refund.
If you received the wrong item, or if the item is defective we will reimburse you for the cost of shipping the item back to us.
All returns must be made within 15 days of date shipped to your address.
Returns must be sent to this address:
Ice Cream Castles
4335 Van Nuys Blvd. Ste. 197
Sherman Oaks , Ca 91403
Thank You !!!